What role do shop stewards play in labor unions?

Shop stewards serve as a vital connection between union leadership and the rank-and-file members, and representing workers in grievances is one of their primary responsibilities. When employees face workplace issues, such as disputes with management over contracts or unfair treatment, stewards act as advocates for their colleagues. They help navigate the grievance procedure, ensuring that workers' rights are upheld according to the union contract. This representation is crucial because it provides workers with a voice and support within the often complex environment of labor relations.

While shop stewards may have some involvement in safety monitoring or financial aspects of the union, these are not their primary roles. Their focus is largely on addressing and resolving employee concerns, making them essential for maintaining workplace morale and ensuring that agreements between the union and the employer are honored. This direct representation empowers workers and fosters a sense of community within the workforce.