What is the purpose of a 'grievance procedure' in a union contract?

The purpose of a grievance procedure in a union contract is to provide a structured and formal mechanism through which workers can voice their concerns and resolve disputes with management. This process is crucial for maintaining a balanced relationship between the employer and employees, ensuring that workers have a clear avenue to address issues such as unfair treatment, violations of the contract, disputes over working conditions, or other workplace conflicts.

In this framework, the procedure typically outlines the steps that must be followed when a grievance is raised, including timelines, the roles of union representatives, and the escalation process if the grievance is not resolved at an initial level. This formal approach not only empowers workers to express their concerns but also helps to maintain order and fairness in the workplace by requiring management to address such grievances in a systematic way. Ultimately, a well-defined grievance procedure reinforces the rights of workers and promotes a respectful dialog between employees and management.